About us
VORAX was founded in Querétaro when a group of logistics professionals with more than a decade in the industry decided to bring their experience, carrier network and operational standards under one roof. We're not just another middleman: we're the team companies call when the cargo cannot fail.
+10
Years of experience per team member
24 h
Guaranteed business-hour response
MX + US
Domestic & cross-border coverage
100%
Traceability on every route
Year after year we saw the same problems repeat: late deliveries, silent communication, unvetted carriers, opaque quotes. We built VORAX to operate the way we wished we'd been served: real traceability, fast responses and accountable people with a name.
Every person coordinating a route at VORAX comes from the operational floor: yards, customs, distribution centers, B2B sales. That experience adds up to more than 10 years per team member and translates into fast decisions when something gets complicated on the road.
To stop making logistics the bottleneck. So an operations manager can sleep knowing the cargo leaves, crosses and arrives. So the end customer receives what was promised, on the day promised.
We do logistics in Querétaro and ground freight across the Bajío from the logistical heart of Mexico, but our routes don't start or end here: we coordinate origins and destinations across all of Mexico, the U.S. and MX-U.S. border crossings with the same discipline.
Before VORAX
Our team grew inside B2B operations, carriers, customs and commercial teams of large shippers. We saw firsthand what works and what doesn't.
Origin
We chose Querétaro for its strategic position in the Bajío logistics corridor, with natural access to CDMX, Guadalajara, Monterrey and the main U.S. border crossings.
Today
We coordinate flexible routes across Mexico, the U.S. and cross-border, with a model built around reliability, communication and traceability.
Every operation has an assigned coordinator. You know who replies, when, and on which channel. No shared inboxes, no autopilot answers.
We work only with validated operators: paperwork, active insurance, track record and inspected equipment. We filter upfront so your cargo doesn't pay for it later.
Real-time tracking, alerts on route deviations and clear closing reports. If something moves off plan, you hear it before your customer does.
Itemized quotes: freight, tolls, handling, insurance. No surprise fees, no hidden charges at the end of the trip.
Behind every shipment there are people who take responsibility. These are the practices that back that promise.
We operate with cargo insurance included or under your own policy. You're never uncovered. Period.
Written terms, defined conditions and responsibilities before a single box moves.
A real account executive answers your WhatsApp, email or call. No bots when the cargo is urgent.
Proper documentary close-out (POD, evidence, invoicing) so your operation doesn't drag loose ends.
Our team responds within 24 business hours. If your cargo is urgent, message us on WhatsApp and we'll coordinate today.
Tell us about your operation and we'll send a clear proposal within 24 business hours.
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