Everything you should know before requesting a quote

Typically a commercial invoice, packing list, carta porte and consignee details. Certain products may require extra permits. We guide you step by step so nothing gets held at customs.

Yes. We coordinate pickup at your plant or warehouse in Mexico and delivery at the U.S. destination, including the border crossing and inland logistics.

We keep you informed in real time. Our team works with the customs broker and carrier to resolve any incident quickly and minimize impact on your operation.

We quote comprehensively: unit type, route, weight, volume, frequency and customs service. FTL is priced per trip; LTL considers weight and volume.

We define them with you when quoting, based on the type of operation and its frequency. If your finance team needs to work on specific terms, tell us from the first conversation and we review it as part of the proposal.

Yes, and it is a condition for loading: no cargo leaves without coverage for its value. If your company has a cargo policy, we operate under it with the current certificate. If it does not, we connect you with our insurance partner to cover the shipment before loading. Separately, the carrier's policies are validated with its insurer before the truck is assigned.

Yes. We operate national routes covering the Bajío, central, northern, northeastern and industrial regions. From our Querétaro HQ we coordinate local, long-haul and dedicated freight between any origin and destination in Mexico.

Times vary by distance and unit type. Regional routes usually deliver in 24-48 hours; long-haul routes in 2-5 business days. We confirm a precise window when quoting based on your origin and destination.

Absolutely. Every movement includes real-time tracking, domestic or international. You get status updates and can check location and progress with your assigned account manager.

53' and 48' dry vans, smaller units for urban distribution, flatbeds, lowboys and dedicated units, depending on cargo type. We do not operate cold chain: if your cargo needs temperature control, we say so on the first call. We advise you on the most efficient and safe option for your shipment inside Mexico.

We serve businesses. An occasional shipment is booked as a spot service: a single load, with no master agreement or prior onboarding, quoted the same business day and closed with a written Service Confirmation, paid in advance or on arrival. If your shipments repeat, onboarding with a master agreement opens the door to a credit line and same-day truck sourcing.